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Implementing IT systems in public institutions

Ordering a tailor-made IT system requires gathering system requirements, presenting them in a terms of reference (TOR) and then managing the project together with the selected contractor. These tasks require considerable knowledge, experience and familiarity with public procurement law and the rules governing the IT industry. Knowledge of project management methodologies is an essential prerequisite, but it is usually not enough. Participants of the training course learn how to guide a public institution through the implementation of an IT system and how to deal with problems that arise during IT projects.

  • Learn how to elicit requirements for an IT system and create a professional tender specification.
  • Learn about available tender modes and find out which of them best fit IT projects.
  • Precisely define project scope and minimise the risk of delays.
  • Have real influence on the implementation process and control how project problems are solved.
  • Be a real, equal partner for your contractor.
  • Learn how to implement systems that fulfill requirements, are within budget and on time.

The training is for

  • persons responsible for preparing and carrying out public tenders for IT systems,
  • project managers and coordinators in public institutions procuring IT systems,
  • business specialists in public institutions participating in and cooperating with system contractors on IT projects,
  • contractor team members cooperating with public institutions on IT projects.

By the end of the training participants will have learned:

  • be able to prepare the Terms of Reference in the public procurement procedure,
  • be able to manage a project for the construction and implementation of an IT system,
  • understand popular notations for the analysis and design of IT systems.

Training duration

3 days

Methodology

Classes conducted in an small group (maximum 10 participants). Most of the time is devoted to practical exercises and workshop activities.

Training outline

Day 1: choosing the contractor

  1. Introduction: specifics of IT projects.
  2. Overview of public tenders law concerning ordering IT systems.
  3. Eliciting requirements for IT systems.
  4. Documenting requirements for IT systems.
  5. Writing Terms of Reference.
  6. Evaluation of offers.

Day 2: project management

  1. Overview of topics related to project management and project management methodologies.
  2. Organisational structure of the projects. Communication with the contractor.
  3. Change management.
  4. Acceptance of analytical and design documentation.
  5. Functional and performance tests.
  6. Acceptance of the system.
  7. Service of the system.

Day 3: analysis of IT systems

  1. Participation in analytical and design activities held by the contractor.
  2. Overview of the most popular analytical standards.
  3. Modeling business processes in BPMN.
  4. Modeling system functionality with use cases.
  5. Creating a business domain model with class diagrams.

 

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